COVID-19 SITUATION UPDATE 15th NOVEMBER 2020
In line with the latest Government COVID-19 guidance relating to non-essential retail business, we have once again had to close the shop for appointments and visits.
Because of the backlog of cancelled appointments through November, for two weeks from the start of the month we allowed only those affected customers to provisionally re-book from the 3rd of December onwards. However, we have now opened the appointment booking system for all on the understanding that the Government could still extend the restrictions if circumstances change.
Mountainfeet has weathered the last year fairly robustly thanks to hard work, careful budgeting, judicious acquisition of stock, support from suppliers and lastly and most importantly, your loyalty and encouragement as customers and friends. With more of the same, we’re really hoping to bounce back again and when we do, the safeguards we have had in place since June to protect both you, your loved ones and ourselves will remain in place.
Mountainfeet is still able to deliver footwear and associated product to your home and the system is simple although we are now working on a more sophisticated web based solution. If you need something we have a likelihood of stocking then drop Si an email or FB message. If we have it, we’ll reserve it for you and organise delivery. If we haven’t got the product or are missing your size, we’ll contact the manufacturer to see if we can have it sent. As most people have internet banking these days, transfer details plus the amount due will be sent before despatch.
Stay safe while enjoying our beautiful outdoors, Si, Lizzie and Gyp.